Home > About Us>FAQ


In which year was your company established? How many worker are there and how many aeras does it cover?

Shenzhen Light On Technology Company was established in 2019. It is a high-tech enterprise integrating R&D, production and sales. It used to be a company focusing on LED packaging and lighting design, with over 10 years of industry experience. The current workshop area is 2000 square meters.

What are your main products? What are the advantages of the main product?

Light On Technology mainly supplys LED grow light and LED COB strip light. All of our products are designed with privite moulding, which are highly recongnized and of high quality in the market. This greatly helps you build your own brand. Products with competitive price are also available.

What are the advantages of your company? (Which part is the most powerful), please list.

1) The founders have all ever before worked as a director of Rearch and development, marketing in a well-known public list companies for over 10 years. They have cultivated a rigorous working attitude and sense of strict quality requirement. Light On Technology meets internationally recognized ISO standard and believes quality comes the first”
2) We concentrate on private design for stronger product competitive power.
3) We focus much on product innovation and keep pace with market development.
4) High flexibility for some urgents cases. Most efficient solution and support can be provided within the shortest time.
5) High quality and sound supply chain with excellect cost control

Which regions are your products mainly sold to, and what is the approximate proportion? What is your product ranked in the market?

60% of our products are exported to America, and 30% to America. For other markets, it accounts for nearly 10%.

How much is the turnover in 2020, and what is it estimated to be in 2021?

The annual turnover was nearly USD 1.5 million in 2020. The growth rate of this year is about 100% and the turnover is estimated to USD 3millions.

Your company looks relatively new and the employees are also very young. Will you lack experience?

In order to expand our production scale, we just moved here and our factory was re-decorated last year. So it looks new.We hope to bring our customers a better experience feeling, and also we want to provide our staffs with a comfortable working environment. LED industry is an emerging and relatively young industry,just like our staffs. They are energetic, passionate, smart,well-educated and willing to learn new things.

How many sales staffs do you have? Is the business segmented by market?

Normally 10 salesmen. They are assigned to two teams by geographical market. Team for America and Team for Europe. We're glad to share the latest news with our customers and grow strong together in the market.

What is the US market strategy for LED GROW LIGHT in 2021

We'll increase more investment into America market this year, such as: to set up a warehouse in LA and maybe in Chicago and Florida later, for faster delivery and better service. What we want is to find a big company in each state to have a deep win-win cooperation.We'll offer consumers best products through these companies and they will also get an asist of inovative and creative products from our facotry to enhance their supply chain ability.We also welcome OEM and ODM.

For the LED grow light, how many customers does you have in the United States, and which major customers do you mainly cooperate with?

We've already supplied our LED grow lights to over 20 customers in America only.We've signed NDA (Non disclosure agreement) with them, so pls excuse us for not listing their names here. We promise we'll also protect all your information once we have the honor to cooperate with you.

Can our give us the exclusives in this area? What are the requirements for that?

Yes we are willing to give the Exclusives to our customer in some regions.Of cause, there would be a quantity requirement each month or year.May I kindly know your quantity demanded each month now? where's your marketing channel? Or do you have other exclusives to LED panel light or other products from some factories before?

What business type do your customers belong to for the LED grow lights?

Our LED grow light can be applied in homes, indoor farms, and outdoor greenhouses. Therefore, our customers include cannabis farm growers and home growers. At the same time, we also have long-term cooperation relationships with local lighting distributors and contractors.

Will you attend the show in the U.S? and what are they?

For LED grow light and cannabis related products, we often attend CWCB Expo in the United State. For LED strip light, the Guangzhou International lighting exhibition and Hongkong Lighting Fair is our first choice.

Could you introduce the procedure of how to multilist UL and DLC and the cost?

UL Multilisting: 1-2 weeks
1) fill in the ML request form
2) Send the form to UL lab
3) receive the GAS and L14 agreements from UL, and answer the related questions.
4) Sign the agreements back and answer the questions
5) Get the reply from UL
DLC multilisting: 3 weeks or so
1) Ask customers to fill in the Trademark Authorization Letter and provide the Specifications ( Pay attention to the data, no DLC shown on it)
2) Customers are required to register an account if they don't have any DLC account.
3) Submit all the information onto official website.
4) Invoice will be issued from DLC , customers pay for it.
5) DLC will take 3 weeks to audit.

What is your product strategy for 2021?

We always make LED grow lights well and refined. We're trying to be the leading peer in product development, we will increase the PPF efficacy, improve the uniformity of PPFD, as well as the product's high cost performance.

How much does a sample LED grow light cost? What is the lead time for samples? Can we provide free supplies if we ship the freight?

For new products, it may take 2 weeks to finish; for regular products, normally one week. May I know you wanna show the free sample for your own test or show to your clients?

What power supply does your company use?

According to customer requirements, and to ensure product quality and life span, we choose internationally renowned power supplies such as Meanwell, Inventronics, and Sosen.

What LED light source do you adopt?

According to customer requirements, we usually use Samsung and Osram LEDs. At the same time, we also use Taiwan Epistar chips.

How many QAs does your company have, and are the finished products fully inspected or randomly inspected?

At present, there are 10 quality control personnels in the company, who are responsible for incoming material inspection, process inspection, full inspection of finished products before packaging, and random inspection of products after packaging.

How many aging hours do you often have?

4 hours normally

What is the FTT of your factory?


Do you have standard SOP when production?

Yes, we strictly produce our LED grow lights according to SOP

How long is your warranty? What should I do if there is a defective product?

According to different products, we provide different warranty periods. For LED plant lights, we usually provide a warranty of 3-5 years. If there's any defectives, we'd replace it in the next orders.

Do your LED grow light have ETL certification?

Yes, our LED grow lights are ETL, CETL, CE, ROHS listed.

Will your company accept OA payment? For example, 60 days, 90 days, 120 days

We usually only accept T/T and pay the full payment before shipment. For long-term customers, we can accept 30% before shipment and 70% need to pay within 60 days after shipment, which is underwritten by CITIC Insurance.

How many 600W LED grow lights are in a 40HQ container? Is your packaging strong enough in case of shipping damage?

We have done a drop test and the packaging is firm enough. Usually a 40 HQ container can load 800pcs 600W LED grow lights.

What is the minimum order quantity requirement for custom packaging?

We require 200 pcs for custom packaging.

How many R&Ds does your company have and what kind of qualifications do they have?

We currently have 5 R&D personnel, all of whom have more than 10 years of working experience in LED related industries.

How long does your company develop a new product?

According to the difficulty of the product, usually for LED plant lights, our development cycle is about 2 months.

Can I transfer the money to you then you pay to other supplier?

For our long-term cooperation customers, we are willing to help. However, considering China's financial policy, we cannot accept large amount to do so.

Can I delivery the goods from other supplier to your factory? Then load together?

Yes, we can.

When will you leave your factory and to have your spring festival holidays?

We usually have one week before and after the Spring Festival as the holiday time, but for any business inquiry, you can always consult our sales staff any time.

Can I only buy some spare parts from you?

Yes, to our cooperation customers.

Can you send your productsto my warehouse in guangzhou?

We usually do FOB Shenzhen, we can deliver it to the Guangzhou warehouse according to customer requirements, but the freight needs to be paid by the customer.

How do you pack the products?

We use sponge, inner box and outer box and corner protector to protect the led grow light.

Can you can design the products according to our size?

Yes, we welcome OEM and ODM.

Do you have any agent in America?

Not. We're also looking for a strong partner to be our agent in this region, like you.

Do you have any real project pictures of the products?

For prospective customers, we can provide some project pictures.

How far is your factory from the city hotel?

It's only 10-minute drive from our company to the star ranked hotels.

How far is your factory from the airport?

It's about 30-minute drive from our company to Baoan international airport.

Where is your factory located?

We're located in Shiyan Town, Baoan District, Shenzhen City.

Do you have detailed and professional installation manual?


If OEM is acceptable?


What is your MOQ?

Different products have different MOQ. For the led grow light, the MOQ is only 2 pcs.

Are you a trading company or a manufacturer?

We are a serious manufacturer.

How long is your delivery time?

Generally for LED grow light, the delivery time is 3-5 days for sample orders; for bulky orders, it will take 20 days more or less.